I can't thank everyone enough for your emails! I really love what I do and it's always wonderful to hear that I'm truly helping you! Thank you so very much! I come to this page occassionally and read these comments and it really makes my day!
Thank you so much for talking to me today. Your expertise and educational videos are so inspiring, you are a great role model! I appreciate your tips and will let you know how it goes! Thanks, Manaar
Congratulations on being chosen to write a chapter for "Milady". You are right Shelley. That is a HUGE honor and I'm very impressed . I am so lucky to have found you online. I am enjoying everything I've purchased from you and want you to know you are amazing to not just me but all of us . Thank you Jeri
Hi Shelly, I wanted to thank you for your quick response. I love my ultrasonic spatula and high frequency machine. I just booked a couple of new clients. I am always going on your website to find out about your new gadgets. It makes me feel confident about my new services. I used it on myself. Excellent results!! thanks again- Sandra
I feel very comfortable with you and so far you have steered me in the right direction with machines. Ok my next big one will we the $4950 range. I will keep you posted and you rock!! Kristen
I think eventually i will have to have you to send me everything automatically in the future lol... everything you have i want :) Julian
I appreciate you! I love your tutorials,tools, and your joy and desire to help other Aestheticians!! Thank you again for sharing your knowledge and inspiring! Sincerely, Kimberley
Dear Shelley, The official announcement will go out next Wednesday but I couldn't wait to share the news with you that I won Best of the Bay, Best Skincare Specialist of 2016! You have been such a crucial part of my team I have to thank you for absolutely everything you do and everything you share and for constantly seeking out and finding the newest and the best in skincare. I honestly would never have been able to do this with out you. There were 85 people nominated in this category and all of the Biggest Med Spa's in the entire Bay Area were represented. Big ginormous hug to you!!!! Much love Donna
Hi Shelley, Just wanted to send you a quick note letting you know that my esthetician mentioned you while I was getting a facial this week. She started explaining about how she decided to get a new machine and how there's this esthetician who is the guru of all Estheticians, you, and how you are looked up to worldwide by others. I told her how we had spoken and wanted to pass on to you how much you are adored by so many! Thanks for all you do. 💜 Wishing you well and have a great weekend! Janna (Janna is an author and we chatted about her being on my radio show. How cool is it that her Esty knows me!)
Thank you so much, Shelley. You are one of the absolute best with customer service and that is why I will highly recommend you to other esties! Debra
Thank you for the personal contact, I love exemplary customer service. :) Rhonda
One of the reasons I purchase from you is because of your training in your spa room that we can watch. And also the additional paperwork you send us that gives additional information. Without knowledge on how to use an item or NEW information on various ways to be creative with treatments using it, then it is just another thing on the estie shelf. Debra
Shelley! I can't even begin to tell you how thankful I am for your generosity!!! I had been searching high and low for a good quality ultrasonic spatula since we read about the technology in my masters class, but as a broke student I kept finding the level of quality I wanted was a bit out of my price range.
I reluctantly had started looking for used equipment, and was moved to tears yesterday when after finding out my situation you were willing to reduce the price of the spatula AND ship for free.
Thank you so much for everything! I can't wait to use my new scrubber! I have been hearing so much about how wonderful yours is from the Master Esthetician Instructor at my school.
I also really appreciated all the excellent resources and videos you post and make available to fellow estheticians! Economics was always my favorite subject in college. Small businesses are the background of our economy and I'm a huge local business supporter here in NOVA. It's faith inspiring to me to find people like you who inspire others to make the most of their education and passion. Keep doing what you do, and know you forever have a new fan and client. ~Lisa
Thank you so much for being my advocate! Because I don’t have time to research, I appreciate that I can trust you as my informed and honest mentor! Mary
Thanks again for talking with me this morning! It is so comforting to know that we "baby esty's" have YOU as our mentor, You're awesome! :) Deanna
Good morning my sweetness! First I want to remind you how amazing and wonderful you are and that my life has been extremely blessed by your presence in my heart. Also, I got so busy with my new Big Toy that I didn't get the chance to thank you for the training on it...the Oxygeneo that is!! WOW!! It is going to put me so far ahead..the sky is the limit. And my niece Danielle who is going to esthetician school along with her mother, my sister Vicki, well let me tell you that girl was speechless to be in your presence!! I couldn't figure out why she was so quiet while we were there that day and when we left I asked her why and she said "That was Shelley Hancock!!! My aunt is friends with Shelley Hancock!! I just got to meet Shelley Hancock!! She is the Esthetician Guru!!" So my love you made her entire year! Now as far as yesterdays workshop, thank you for introducing us to Rejuvasea. What an amazing company!! The presentation was so informative and impressive. Even Danielle ( who wouldn't think of missing it ) was able to understand and retain most of the information. And of course when you explained all your toys...well the girl was in heaven. So thank you from the bottom of all our hearts for the time, effort, love and endless devotion that you give to to all the have the fortune to meet you and even those that just read your talk show or see your videos. All my love and devotion and lots of 2 min hugs😘😘 Diana
Thanks so much for all you do to support Esty's like me. You have an awesome business you run with such passion and this inspires me to do what I do! With much respect and appreciation, Shari
I am so excited for my new "toys" :) I put your number in my phone and under your name is Esto Extraordinaire! Talk to you soon, Deanna
Last night I read all the testimonials on Shelley's website and I thought "what could I possibly write that would say anything different than all these amazing kudos from other estheticians"? Then I thought "If what I write could help another esthetician as much as Shelley has helped me, then I have made a huge contribution".
I have been an esthetician for 40 years and I have known Shelley for several of those years. I feel so blessed to know Shelley..she is one of those amazing people on my "very special persons" list. Shelley has helped me time and time again, given freely of her time and has always supported me and encouraged me. She is the most honest person in this industry and she has impeccable integrity and business ethics.
Sometimes words seem so inadequate to express what is in the heart, but it is all I have to express my gratitude. Shelley..may you wear crowns of glory in eternity! Thank you Thank you Thank you! Love you girl! Nicky
Thanks so much Shelley, I could not believe it, I went into work today and my machine was already there. I received it the same day I ordered it, I don’t believe any other company would have done that! Debbie (We do our best to ship things the same day you order. I believe she received it the next day. I'd be super gal if I had things delivered the same day! )
Thank you for very quick processing, I really appreciate that :-)) I am very happy I find you. I am originally from Europe and it is very difficult to find good education here. You are great! I am and will be reading on your website often. I am simply grateful you exist! Jirna
Shelley, Please tell me what I can do for YOU! You are so great about your customer service and I just cannot express enough my gratitude for your immediate attention. Thank you so much! Sincerely, Karen
It's always a pleasure to do business with you, Shelley. I really appreciate your concern and professionalism. Michele
Tonight I spent a long time on your youtube channel and love your work and your spirit so much! I feel so happy after watching your videos... After watching the videos for the Dermafiles I felt a lightbulb go on and really think these would be such a great fit for the tool box. You are a light and a guiding force for positivity! Thank you for sharing it with me and for everyone elses life you touch! Nina
I can't believe i just found you after all these years. You have done a lot of work researching a lot of tools and i really appreciate that. Caroline
thank you so much for your help I really appreciate it, I know u have heard it many times but u truly are a godsend to us Esthys and I am very grateful for your help, I hope at some point to have the pleasure of meeting you in person and please let me know if you're ever in my corner of the world (SC, NC or GA). Again big thanks and a hug from a grateful esthy in SC, Hélène
Hi Shelley! I love all the new toys you find!! I love my ultrasonic spatula that I bought from you! As a small business/booth rental owner, funds are limited, so, it makes a much more affordable solution with the same effectiveness! Thanks so much for always researching the latest and greatest! Andie
Since I firmly believe you are a tried and true trusted source..... Do you have any LED devices / manufacturers that you can recommend? I have been reading your articles for years and have always learned from you, trusted your word, and enjoyed your antics! Truly valuable information. Thanks for any info you can provide. And please, keep posting! Lynnda
Just got your latest newsletter (which I devour, by the way!) Glad you’re doing well and continue to bring empowering information and positive thinking to the world of aesthetics! Warmly, Laurie
I have to say... it is rare in speaking to another esty, that is willing to share their knowledge. I really appreciate your honesty & quick reply to my email. Jacqueline
Thank you for handling my order so quickly, you are such a pleasure to work with! Christina
Thank you so much Shelly, you are the best. Your suggestions always give me the zap of inspiration that I need to do something new and different. All of my best, Sincerely, Sara
I love every piece of equipment I've purchased from you and am comfortable because you research everything you sell. Diane
Shelley you really are the best...Every time I meet you or contact you, you are always very helpful, knowledgeable and just such a pleasant person to talk with. Sheila
Hello Shelley, my name is Kim and I'm an Esthetician. I have my own small business in San Francisco. I love getting your emails. I learn so much from you. You help me be aware of a lot of conflicts out there with skin care and equipment. I would love to be able to ask you any questions of concerns I may have in the future regarding skin care & equipment etc. I'm glad there is someone out there like you looking out for us estheticians. I'll keep reading your emails. You have such interesting stories. I feel your a very honest person and not fake at all. Thank you for sharing with us all that you know about skin care and much more. Yours truly, Kim
Thank you Shelley, I have been in this business for 8 years and it is about time we have someone like you to help in the "After School Program" :-) I'm sure you are helping a lot of us with this site! Kathy
I have been reading your articles for years and have always learned from you, trusted your word, and enjoyed your antics! Truly valuable information. Thanks for any info you can provide. And please, keep posting! Lynnda
This one came in on New Years Day 2015. What a nice way to tart the year! I just read your article in skin deep magazine and I loved it! Just those 3 ideas are completely brilliant! I can't wait to try them and would love to hear more!! Danielle
Dear Shelley, I've just finished listening to the recording of your webinar about the ways to rejuvenate the esthetician's skin care business. Thanks a million for the valuable advice you provide to the skin care professionals! I am an esthetician who received my education in London and working in Jerusalem, Israel. I've found your website a few years ago on the Internet and I am constantly learning about the new gadgets and technology from you. Now I can express my thanks for that to you!
Shelly, I just wanted to tell you how much I appreciate your transparency and loyalty to the industry and those in it. The statement holds true, " people do business with people they like " and because of who you are and how you handle things I will continue to do business with you. I always enjoy your news letters, they inspire and encourage me every month. Thank you ! Warm regards, Sandra
Hi Shelley, I was looking at some of your videos. Just wanted to share that you have a very pleasant voice to listen to and also that you look younger now than you did a few years back. So whatever you're doing to yourself it's obviously working! all the best Norah (thanks Norah....you just made my day!)
Hi Shelley!I had a moment to read a few of my business emails earlier today and saw a newsletter from Lori Crete discussing her most recent Master Class. I gave it a brief look and saw you mentioned.It reminded me that I have been neglectful in sending you a note to tell you what an encouragement and inspiration you are. It's been some time since I have logged onto the ASCP boards and chatrooms, but I want to tell you (not that you don't already know :)), how amazing you are. I appreciate your 'real-ness' and eagerness to help other esthys in the field. I have learned a great deal from your posts and am thankful to have had your support.Happy Monday to you,Kyong
I'm an Esty in the East coast and I just wanted to show you some love. I actually don't remember how I stumbled upon your website. But I just wanted to tell you I AM SO HAPPY I did. The info and resources you have compiled on your site is fab for sure! I appreciate your willingness to share the plethora of your knowledge on products and devices with your fellow Estys!!! I will be purchasing from you soon. Best, Amirah
Thanks so much for the talk, it kind of reinvigorated me because for the past couple of months I have really felt in a hole with these groupons and getting no reward for all the hard work I was doing with their skin..so this weekend I m going to put that portfolio of pics together and officially start next week! Thanks So much, you are truly a blessing to me in a time when I need it the most :) Kelsi
"I found Shelley Hancock's ad in a spa magazine and first ordered the dermafiles, then the CTL and FSD machines. The FSD has turned my slow practice into a healthy business again. I find that I need to have something to offer women who are not willing to do medical procedures but want to look revitalized. I feel that the FSD offers that solution. I am taking pictures of my clients before every session and can see improvement in the lines and discoloration that they want to minimize. Great for clients seeking non-invasive treatments. Shelley is easy to talk to and very responsive to questions. A true asset to our profession." Jamie Gordon, owner of Jamie Gordon Skin Care Studio, Lafayette CO.
THANK YOU for all your mentoring and guidance....that one Groupon tip has paid off like you wouldn't believe. My investment in "toys" has been worth every cent!!! Feel free to use me as a testimonial! Wendei
Wow, Shelley Hancock, you are on it!!! I received my time master, cooling machine, and led mask just two days after I spoke with you, talk about customer service! Thank you so much for your help and awesome service. Just when you think customer service is a thing of the past....there YOU are!! Always ready to help and always top notch service!
I just wanted to say thank you for all of your support. Every time I have questions about any of the products that I purchased, you have always been there for me. I am so grateful to know you and benefit from your years of experience! Sharon
You changed me today. The excitement in your voice for me was so encouraging and I felt so safe to move forward. I have felt so stagnant and enclosed. I can't wait to work with you and be trained by you. I have a feeling good things are coming.....
I was reading something out of a quote book and today my goal was "Try to face one of your fears today." You literally held my hand and pulled me through. Your amazing. Omg my excitement is soaring!!!!!! Reem
I wanted to share with you that I had my best year ever (in 5 years) because of finding you and your toys! The FSD is so awesome as well as the time master. I was on the verge of closing my business one year ago and am forever grateful. I look forward to purchasing more new things this year. THANK YOU THANK YOU!! Lori
I ask Lori if I could post her email to me and this was her response: YES YES YES you may use my quote. I am truly grateful and if I can influence one esti to take the risk i took and believe in themselves is huge! It's not only about the income but about believing in yourself, and self worth and paying it forward.
I was so excited to see your article in Day Spa Magazine. Wow, and I have shown this to so many of my clients and told them this is my "mentor" Shelley Hancock, I have been telling you guys about! You are just growing in leaps and bounds. I just wish I had you here in Florida. I read all about the classes and workshops in your e-mails and think to myself, man if there was only someone like her here in Florida. Mechelle
Wow! I am so impressed by your dedication. I have spoke with you over the phone a few times during the process of purchasing my machine and you are very friendly and helpful. I can only hope my clients think the same of me! I don't know why but I was sort of surprised you actually answered the phone instead of a receptionist. I will recommend your website to my fellow estys! Kashia
Thanks for taking the time out to check out my website! I really appreciate it! I can take constructive criticism if you have any more insights. It was so nice chatting with you, I look up to you as my successful guru and value your opinions. Blessings & Love, Patricia
Thanks, Shelley!!! I’m so excited!!! I am a new esthetician, and a late bloomer in this profession, but I feel this what I was meant to do!! I have loved your site and blogs and posts on skincareprofessionals.com…. I can’t wait to try all of these… I have been looking at your videos too! Look forward to attending one of your show and tells sometime soon in the future!!!! You have been a huge help in making my decisions on what I want to try, etc…Thanks again so much!!!!! :) :) :) Cindy (Cindy purchased several toys from me!)
I have been following your comments on skincareporfessionals.com and I trust your opinion, your experience and honesty. I am seeing you not as a seller but as a coworker and someone who like to share experience to help others and appreciated that.
Thank you soooo much for the Bday wishes!! I was thinking in the morning about you! Actually saying out loud - "Thank you so much for sending me Shelley in the first 1 1/2 years of my biz. She has really helped give me that confidence boost and extra knowledge to bring me & my biz where I am today and I'm so lucky to know you!" ...Then I received your text later that afternoon!! Wow-weird! : ) Cindy
Wow, I had a great time on Sunday in Tustin, I learned so much! (She attended a Shelley's Show & Tell workshop) I believe in this business it is great to have people like you that one can learn from and gain experience and knowledge from. Hope to go to one of your Show and Tells again. Thank you for all that you do! Marcela
Hi Shelley, Thanks so much. I can't wait to get it. Wish I lived closer, because I would take lots of classes from you! I wish I had found you a long time ago. It would have helped me build my business faster, and purchase machines that work better. Leanne
Oh my!!! You are amazing!!! Thanks so much!! I am really looking forward to playing with these and switching things up a bit in my studio! The reviews I have read on a few forums really pushed me over the edge. (including what amazing customer service you have...I see what they mean)! Thanks again! Have a great day, Kellie
Hi Shelley, I just wanted to thank you for taking the time to meet with me today and for all your wonderful advice. I have admired your work and all that you do to help empower esteticians for for a long time, so it was such a blessing to finally get to meet you and work with you. Sincerely, R Chaney
Good Morning Shelley!!! I did the Time Master on my hubby last night! And I was dreaming of giving facials with my new gadgets all night!!! LOL!!! I even dreamt that I gave you a facial, which I think would be an awesome thing to do! So I am inviting you to come on over to my neck of the woods so you can get some much needed pampering, on me, and maybe we can do lunch afterward! I won't accept no for an answer! :) Let me know when you can escape the chaos! Thank you so much for everything! Ana
Hello Shelley, So happy I could cry that estheticians are able to use the celluma panel. Hooray, to all who showed up to the meeting. I myself was unable and so I would like to Thank you all for standing up for California's Estheticians. I will send a letter to Patrick Johnson Celluma) on his speaking to the Board on our behalf and let him know he is greatly appreciated. Thank you again, Liza
Shelley, I got your vm and thank you for your response. Glad to hear it is all going to work out. Thanks again for your leadership and advocacy for our industry! Janelle (this email was regarding the LED issue in California. I attended the State Board meeting in October of 2013 to represent the California Estys!)
Hello Shelley, Just wanted to pop in real quick and thank you for the Get Together Invite. And especially, thank you for the generous "Tip"! It was refreshing for me to learn that not ALL vendor's ONLY interest is to shove sales pitches down our throats! You, Lisa and Dave (from Skin Script) go the extra mile, and-then-some to help us be the best that we can be not only in our field but in our personal life as well and for that I'm more than grateful! I'm sure that I'm not the only one that feels this way about yous. I say this because I'm a creature that yearns to learn and was very disappointed at this years show where most of the classes were sales pitches and not the kind of classes that I've attended with you, Lisa and Dave! I guess I'm a hands-on kind of learner so show-and-tell is what works best for me and that's why I've enjoy attending your presentations in the past. Once again, thanks so much for being YOU!!! always, CEAL
Skin Script and I had a gathering after the Face and Body Show in San Jose. I gave everyone that attended a '"gatuity enveolope" with a five dollar bill in it! I use these envelopes at my Center and it's amazing how the my tips have increased!
Hi Shelley, I came across your website and have to say....WoW!!! I've been in the business almost 10yrs and have never seen someone so willing to share information. It's been refreshing to see! I realize you sell equipment and product, but you still are sharing info without knowing iF anyone will purchase! very cool of you!! kuddos!! ;) Ronda
I just got done reading about the person who was interrupting you at the Vegas show. First of all wish I would have been there to see what happened, by the same token I really did take heed to your message….. it really made me think ….. am I doing this to my clients…. Yesterday at work I sold more Dermafile Facials than usual all in part I believe I listened more about their skin care concerns and didn’t interrupt, thanks for the good advice keep it coming. Sue
I really appreciate your time and ALL your help! I found you through some utube video about 5 years ago when I became an Esthetician. And you have been my inspiration and a mentor ever since. I love you :-)
Have a good day, and looking forward to seeing you in San Jose. ~Tanya
Thank you for all the great info you have passed on to other estheticians. After watching your videos I finally felt I found a mentor that I could direct my questions to! So thank you for your kindness and spreading things you know from the business! Emily
Thank you Shelley! I am very grateful that I made your acquaintance because you are very generous with relevant information that has helped me in my practice. You provide a wonderful resource to the Esty community. Choosing the right products and equipment is not easy and you give us insight on what to look for in good equipment. Thank you very much for all you do. Virginia
I can't thank you enough for taking the time to consult with me about a business venture. You took the time to listen, and to ask questions, and then to give me your professional opinion based on your business knowledge, as well as your industry knowledge and experience.
Sharing your knowledge, experience and wisdom gave me the answers and confidence to move in a direction that will put me where I need to be for my success in the future. I hope you don't mind if I request further consults in the future, you are a wonderful asset to the industry, as well as a great person that I feel fortunate to have found! Trish
Hi Shelley. Just wanted to send a quick email thanking you endlessly for all your good advise and introducing me to Radiancy. I should get my machine any day. You are such a pleasant and well-spoken person which is a large part of why you've done so well.
Thanks so much! We had a wonderful time. And, I have to tell you, we were really pleased with our training. You were so patient with us and we appreciate it. We can't wait to get our products! When you get down in our area, please call us. We would love to show you around. Cheryl from Southern California
I’m a recent Esthetician graduate in the process of opening a little side business within my own home. I met you last spring when you came in to do a demo at my school, Marinello in Santa Clara. I just wanted to say that you were very inspiring and part of the reason why I wanted to open my own business... So thank you!
OMG! That video on your home page about "asking your client to come back or buy a series" was spot on. I felt like you had seen my lack of finesse with asking my clients to come back. I think my treatments are great however, I sometimes feel like I am apologizing for my prices. I have been looking for this kind of information for over a year now. How to approach my clients and exude the confidence I know I should have when performing treatments and services. I also believe this is part of what is holding me back with my business. I haven't gotten through your entire site yet but I hope there is something out there about networking and getting clients into the studio. This is not something I usually do, however I felt compelled to let you know you have done the esthetics community a great service! Have a wonderful and prosperous New Year! Gratefully, A. Wilson Los Angeles
WOW....I just read your November "Let's Chat" and a few responses....YOU ARE AMAZING!!! We think so much alike, however, every now and then I fall prey to negative thoughts...and I do exactly like you suggest, act like it is so..."See only that which you want to happen." You have an amazing way of saying it to your customers without making them feel like a failure, you give them exactly what they should do to pick themselves up and make it happen.
You are so Positive...that is why you draw so many people to you! Thanks for the Nov. post...it helped me...A LOT! Louise in Calif.
I enjoyed working with you. I knew by looking through your website and watching your videos that you were the type of person I could really learn something from and I was right. You're fabulous! I'm looking forward to connecting again with you in the future.
Thanks again for your time yesterday....Alisha in Roseville Ca.
Hi Shelley, I just started watching your videos on YouTube and love them. I run my spa business part-time out of my home (I'm a gov't employee by day...LOL). One day I plan to do esthetics full time. Your videos have given me inspiration to learn more and seek more knowledge about new treatments for my clients. Working alone can be very isolating, but I truly love what I do for my clients and want to offer them only the best. I will continue to view your YouTube videos and explore your website. Nikki from Maryland
Shelley, I just wanted to thank you for all that you do for our industry and all Aestheticians. Reading the various information you have on your web site was an inspiration for me when I needed it. Thank you and God bless you! Brenda from Arizona
Hi Shelley! First let me say I really enjoy your website.It inspires me,and I just cant wait to graduate!Thank You for putting such vital information out there, and making it seem like you are doing it just for me. Jessica
Hi Shelley...It's been awhile since we've spoke, but I just wanted to update you on what is going on with my business since I purchased the FSD & CTL from you last year. I had a good jump start that paid for my equipment in full within just under 60 days which blew me away! Since then my business slowed down considerably and I blame only myself for allowing it to happen; however, I seemed to stay fairly consistent with my numbers every month until summer time. Well, after a couple of weeks beating my head against the wall (not really) I happened across one of your newsletters that talked about the Law of Attraction. My husband & I have many books on the subject: The Law of Attraction, The Secret, The Power of Positve Thinking, etc. So, after reading the success stories from your website with Groupon & Living Social it stirred me enough to start acting & believing upon my success!
I just recently launched a Living Social promotion and did really well for my area selling over 120 vouchers. My schedule is FULL now where before I was going 1-2 weeks without seeing hardly any clients. This boosted my confidence and has allowed me to come back full circle. I firmly believe that because I changed my attitude towards my business, visualized the clients I wanted to attract, and I belived and acted upon the fact that I am (we all are) created to live an abundant rewarding FULL life, & verbally & physically showed my gratitude for it, my business is booming now! So much that I am believing for a opportunity in the near future to upgrade my Radiancy Equipment.
As you know I currently have the FSD & the CTL and would like more information about the Duet or the Skin Station for hair removal. I need some guidance as to whether I need to go for the all in one or start w/ addition of just hair removal.
Thank you for you time & inspiration to all of us Esty's out here! Hope to hear from you soon. Christy
You should be getting a call from a friend of mine who is having a hard time getting her machines from other companies. I told her about my experience with you and your company so she is excited. I have a big mouth and know a lot of people, I always share good work experiences with others so i can promote you. You deserve it. Cathy from Claremont California
Hello Shelley....I just wanted to say Hello and Congrats on the write up in SKIN INC ....you looked great. You are doing so many great things for our industry. So, from one hard working Esthetician to another....Congratulations on your success and Thank you for educating us and 'paying it forward' !!!! God Bless...C. Robertson
I found Shelley online while researching Dermafiles. All I can say is I am so grateful for meeting this wonderful and kind Esthetician!Shelley and I immediately clicked, and we started talking skin care and business.After discussing my business needs and concerns, Shelley spoke to me about LHE technology.I was intrigued, and later that week drove to Foster City to receive a treatment.I was instantly sold on the product. I then went home and researched Radiancy, and I knew Radiancy would be a positive addition to my business. There was one caveat though—money.Shelley then told me about her “Jump Start Day.” “Jump Start Days” are a day where Shelley comes in and gives treatments to my clients, and gives them the opportunity to purchase a series of Radiancy treatments at a special price.Well, my “Jump Start Day” was a great success! The majority of my clients signed up for the treatments, and Shelley overnighted me my new LHE machine! Radiancy has been the BEST investment I have ever made in my business. I use Eminence Organic Skin Care, and I feel Radiancy is a perfect compliment to fighting acne, aging, and pigmentation, while using a natural organic skin care regime.My clients have been very satisfied with their results, and have been referring their friends and family.I had my best month of business since partnering with Radiancy—I made over $12,000.00 last month!Now, I would say I’m one happy Esthetician!Thank you Shelley, and thank you Radiancy for making such a phenomenal product!
Thank-you so much for the hands on class yesterday. I really feel good about this equipment & look forward to the change it will bring not only to my clients but to my business. Thank-you for being you,you're such a pleasure to be around & I love how much I've learned from you. Keep motivating us, you are a blessing!
Marie C. purchased the FSD and the CTL (Rohnert Park, Ca.)
Thank you so much for a wonderful hour today! The facial was awesome and I could not wait to get home and tell my mom and family about it. My mom said my skin looked amazing. Your a wonderful person whose opinion I hold in high regard. I feel very comfortable asking you questions and for your knowledge. Your a "real" person. Thank you so much and wish me luck.
Best and warm regards,
Michelle S (San Jose Ca.)
Michelle stopped by for a demo of the Freshen Up facial and ended up purchasing the Ultrasonic Spatula and the Dermafile. She's just getting her business started, so these two effective tools were perfect for her budget.
Dear Shelley, You infused me with your positive energy and you saved my business!! Flying out to see you and purchasing the Pulsestar was the best thing I could have done for myself. The results from this equipment are amazing! I am now busier than I have been in years and my clients are really excited about the results they're getting from the treatment. I was very happy with your training and knowledge. It helped me get up and running immediately. I'm so glad we met!
Ellie M. Albuquerque New Mexico
Ellie purchased a Microcurrent/LED machine in November of 2008, when the economy was down. She is proof that with quality equipment and a positive attitude, the clients and the money will come!
Thank you for your enthusiastic assistance, and excellent customer service in the purchase of the MicroLite microcurrent unit. It was so comforting to me to have someone with your professionalism, knowledge, and experience using the machine, guide me through the process.
As with any new service, there are always numerous questions. I appreciate your quick response and willingness to help me work through the learning curve.
I received many compliments from my clients regarding your sincere and honest, answers to their questions about the benefits of microcurrent, and have scheduled several series appointments as a result.
I would recommend you to anyone that wants to purchase aesthetic equipment, and sees the value of good customer service.
Sincerely Yours, Lana's Esthetic's San Mateo California
Shortly after Lana purchased the MicroLite I did demos on her clients at her Open House.
Dear Shelley, The Celluderm PulseStar machine is fantastic. Thank you very much for your promptness in getting it and training me. It has been only two weeks and my clients are already seeing results. It was the best decision I have made to help my business grow.
Thanks again, Tatiana Burlingame, California
Tatiana purchased the Celluderm Pulsestar and I did demonstrations at her open house.
Lina Jacobson here; I've been an esthetician for 14 years. As our knowledge of skincare has evolved, devices have evolved as well. I have two devices that Shelley Hancock has brought to my attention. Radiancy's Facial Skincare Device and the Ultrasonic Spatula.
Okay, that might sound like something too good to be true. Seldom does reality meet our expectations, in this case they were not only met, but exceeded. This was my experience. An esthetician friend that had also purchased, from Shelley, the Ultra Sonic Spatula, came in to try my Pulsed Light machine. I invited a client that has just completed 3 out of 5 IPL's from a local Physician as our test case. Always great to have the comparison. My client said that the Radiancy Pulsed Light treatment was even better than the IPL treatment because it was not as painful. He called the next to say that he felt he had had a firming treatment!
The UltraSonic device is such a great alternative to microdermabrasion! Wonderful results, and the ease of extactions was notable. Flip the Spatula over and you have product penetration!
So yeah! Kudos to Shelley, Radiancy and UltraSonic Spatula company for providing devices to bring skincare into the 21st century!
Lina lives in Idaho and seems very happy with both of her purchases!!
"I have had the pleasure of a professional affiliation with Shelley since 1996. I lost touch after leaving the west coast in 1999. Fast forward to 2008, I was researching training programs for esthetic equipment on the internet and came across her site. Imagine my surprise that it was Shelley! She helped me navigate through the confusing maze of product equipment and make an intelligent decision and sound investment for my business. She is truly genuine with an abundance of professional integrity and sincerely wants to help esthetician's succeed!"
Jennifer now lives and works in Florida and has purchased several pieces of equipment from me.